Frequently Asked Questions
Frequently Asked Questions
What differentiates Sporto from other sports wear stores ?
Sporto is a selectively curated collection of international artists invited to create original pieces of sports wear, lighting and design objects. As we nurture and collaborate with working artists - the contexts and approach from which they design, are often refreshingly unique and differ from traditional industrial designers.
The mission of this unconventional approach is unconventionality itself.
We seek to create original and insightful new perspectives, methodologies and unexpected notions of living, through seductive and intriguing forms and functional sculptures. We create a natural bridge between art and design. By doing this we elevate the objects around us to the level of art. Being surrounded by the qualities of art naturally elevates life to the same experience.
Each piece sold by Sporto will be delivered with a certificate of authenticity signed by the artist, as well as having an insignia laser cut into the piece, to guarantee the owner they have acquired an original and authentic piece. It also reinstates, that all the design and production elements have been overseen by the artists themselves.
Why are there limited number of pieces as compared to a typical sports wear store?
At Sporto we believe in meticulously curating individual pieces of sports wear in line with the artist’s vision. We work closely with skilled craftsmen across the globe, profile them for specific skills that bring the pieces to life. This results in our rigorously curated collection.
Does Sporto provide a Certificate of Authenticity?
Yes, we provide a Certificate of Authenticity signed and numbered by the artist for every piece you purchase.
Where can I buy Sporto products?
Currently Sporto products can be bought only on our website. We are currently creating relationships to make our pieces available at locations globally, for your convenience.
What are the hours of operation for Customer Service?
The most effective way to contact us is via email at - care.sporto@jgh.co.in We will contact you within 24 hours.
Alternatively you may call us at : +91 99011 17000 between 9:30 AM – 6:00 PM
Where is the sports wear made?
We research intensively to identify the ideal location for the highest craftsmanship to translate the vision of the artist. We use the finest materials available to create our pieces around the world.
How do I maintain my sports wear?
A maintenance guide will be delivered with each piece.
Purchase and Delivery:
What is the lead time for sports wear delivery?
All of our pieces are made to order and depending on the country of origin, we adhere to the industry standards of 12 – 14 weeks. Some of our pieces require shorter lead times and we will inform you the same at the time of purchase. In the event you would like to place an urgent order contact us at care.sporto@jgh.co.in and we will try our best to accommodate.
Do I need to pay in full or can I make a deposit?
You may pay 50% in advance and 50% prior to shipment.
Can Sporto customize sports wear?
Yes, we are happy to work with collectors to create bespoke pieces.Please contact us with any specific queries you may have.
Is cancellation of orders allowed?
You may cancel your order, however the 50% advance is forfeited after production has begun.
What are my payment options?
We accept MasterCard, Visa, American Express, and PayPal. We offer a two year warranty on all Sporto products.
Is storage allowed after purchase?
We do not allow storage. We will try our best to accommodate any specific delivery requirement.
The disciplines of art and design are undeniably connected. Nonetheless, the fact remains that they arise from two separate criterias and their forms are commonly distinct.
The goal of Sporto is to bring those two entities closer together and whenever possible to cross the line, to intermingle and cohabitate.
The fact that all of the 'designers' at Sporto are in fact working artists gives us an unparalleled opportunity to offer bespoke items and collections. Individuals or design partners can make special dimension, color or material requests for current items in the collection or can dictate a program of needs to any of our artists to create new items for their contract requirements.
Since the foundation of art differs from the constructs of design you can be assured of unique, substantial and synergistic creations. A universal goal of the selected artists is to bring multiple layers of meaning to their designs, that imbues their works with more challenging and interesting themes and forms, while serving their functions masterfully.
Please contact us to address your requirements and vision. The scope of commissioned pieces is limitless.
